Kx99 Terms and Conditions

1. General Terms & Conditions

kx99 An online gaming platform providing entertainment services for users in Bangladesh. These Terms & Conditions form a legal agreement between kx99 and its users. By using the site, you are considered to have accepted all terms of this agreement.

Kx99 services are for personal entertainment only. Using the platform for commercial purposes or on behalf of third parties is strictly prohibited. kx99 reserves the right to update these terms at any time without prior notice, though registered users will be informed of significant changes.

These terms have been written in English for the convenience of our users. In the event of any interpretive conflict, the English version shall prevail.

2. Account Registration & Eligibility

To create an account on kx99, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Only one account per person is allowed.
• Creating multiple accounts from the same IP address or device is prohibited.
• Online gaming must be legal in the country from which you are accessing the platform.

KYC Verification: Identity verification is required before any withdrawal. You must submit a copy of your National ID or passport along with proof of address. Large withdrawals may be held until KYC verification is complete.

3. Deposit & Withdrawal Policy

All financial transactions on kx99 are processed through secure, encrypted channels. We support deposits and withdrawals via Mobile Banking, Nagad, and Rocket.

Deposit Rules

• Minimum deposit amount is BDT 500.
• Deposits are generally credited to your account within 15 minutes.
• Deposits must be made from a payment method registered in your own name.
• Deposits made through third parties are not accepted.

Withdrawal Rules

• The minimum withdrawal amount is BDT 1,000.
• Withdrawals are typically processed within 1 to 24 hours.
• Withdrawals may be delayed if KYC verification has not been completed.
• Transactions may be temporarily suspended if money laundering is suspected.
• Withdrawals must be made using the same method used for the deposit.

4. Bonus & Promotion Terms

Kx99 offers a variety of bonuses and promotions. Each bonus has its own terms, which you should read before claiming.

• Welcome Bonus: Applies to first deposit only; maximum wagering requirement is 15x.
• Cashback Bonus: Zero wagering — can be withdrawn directly.
• Reload Bonus: For regular members; specific terms will be stated separately for each offer.
• Referral Bonus: Refer a friend and both of you earn rewards — applicable after the referred member's first deposit.

If multiple bonuses are active at the same time, the conditions of the earlier bonus must be met first. kx99 reserves the right to cancel any bonus if misuse is suspected.

5. Gaming Rules & Fair Play

All games on kx99 are powered by certified Random Number Generator (RNG) technology. Every outcome is completely random and impartial.

• Using any software or bots to play games is strictly prohibited.
• If a technical error affects the outcome of a game, the round in question may be voided.
• If a game is interrupted due to a network disconnection, the system will automatically record the result.
• The dealer's decision is final in Live Casino games.

If you have a dispute regarding the outcome of any game, please contact the support team within 72 hours. Claims submitted after this period may not be accepted.

6. Prohibited Activities

The following activities are strictly prohibited on kx99 and may result in immediate account termination:

• Money laundering or transactions involving illegal funds.
• Attempting to hack the platform or bypass security measures.
• Use of bots, scripts, or automated software.
• Operating multiple accounts to exploit the bonus system.
• Fraudulent conduct toward other players.
• Threatening, harassing, or abusing staff members.
• Placing bets on behalf of third parties.

7. Account Closure & Suspension

Users may close their account at any time. Notify the support team and the account will be deactivated within 24 hours. Please ensure all pending withdrawals are completed before closing your account.

Kx99 also reserves the right to close or suspend an account in the following circumstances:

• If evidence of a terms violation is found.
• In cases of fraud or suspicious activity.
• If KYC verification has not been completed.
• At the user's own request, in line with our Responsible Gaming policy.

8. Limitation of Liability

Kx99 makes every effort to ensure uninterrupted service, but temporary disruptions may occur due to technical reasons. kx99 is not liable for:

• Game loss due to internet disconnection.
• Delays or errors caused by third-party payment gateways.
• In force majeure situations (natural disasters, server attacks, etc.).
• Issues with the user's own device or software.

Kx99's maximum liability shall not exceed the original value of the transaction in question under any circumstances.

9. Changes to Terms & Contact Information

Kx99 may update these Terms & Conditions at any time. For significant changes, users will be notified via their registered email or platform notifications. Continued use of the site after any changes constitutes acceptance of the updated terms.

For any questions regarding our Terms & Conditions, please reach out to our support team. We are always ready to assist.

FAQ